No Hassle Return Policy

100% Satisfaction Guaranteed!

We want you to be satisfied when you buy perfumes and fragrances online. If you are not
100% happy with your purchase you may return the product for a refund. You MUST
email Customer service first at Returns@fragrancecapital.com to receive a return
authorization number. Returns must be initiated within 30 days of the shipment
receipt date. A 20% restocking fee will be charged if the bottle or product packaging has
been opened. Other unopened packages can be returned for a full refund. Monies will be
refunded once we confirm receipt in our warehouse.

Due to Health reasons, we cannot accept returns or issue refunds for skin care products.
Selections should be made with care.

Please note that we do not always have an accurate photo representation of the products.
Never order based on the picture shown, only order based on description.

Orders directed to an APO/AE address are unable to be traced. If you wish your order to
be sent to an APO/AE address, lost or misdirected packages cannot be the responsibility
of Fragrancecapital.com.

How do I return an item?
Return authorization is required. Email us prior to shipping your package back.
When emailing please specify your order number, first and last name, the reason for the return
and whether the product has been opened and/or used. We can only refund shipping costs
and void the restocking charges if the return is a result of our error. Returns must be
shipped directly to Fragrancecapital.com warehouse via a preapproved shipper.
Please include the following information with your return:

Full name
Street Address
City
State
Zip Code
Country
Phone Number
E-mail Address
Original order confirmation no. or invoice no.
Return authorization code
Reason for return